Shipping policy

Shipping & Pickup

Free Pickup + Australia-Wide Delivery

Same-day dispatch on orders paid before 12 PM. Free trade pickup from our North Parramatta branch.

Same-day dispatch
Before 12 PM
Metro shipping from
$19.90
Branch pickup
Free
Delivery window
1–15 days
★

Free Trade Pickup

Collect your order from our North Parramatta branch at no charge. Select Pickup at checkout — we’ll notify you by email or phone when your order is ready.

589 Church Street, North Parramatta NSW 2151
Mon–Fri 6:30 AM – 5:00 PM  ·  Sat 7:30 AM – 1:00 PM

Delivery Options & Costs

Service Cost Notes
Branch Pickup FREE North Parramatta — trade hours
Metro Delivery from $19.90 One parcel up to 25kg cubic weight
Oversize / Pallet Quote on request Contact us before ordering
Remote Areas Surcharge applies Quoted at checkout or by phone

Free shipping promotions, when offered, apply to a single parcel up to 20 kg cubic weight delivered to a metro address.

Delivery Timeframe

Standard delivery takes between 1 and 15 business days from the date payment is confirmed. Most metro orders dispatched before 12:00 PM and held in stock arrive within 1–4 business days. Larger orders, oversize/heavy items, and remote-area deliveries may take longer.

Delivery dates and times are estimates only. We are not liable for delays caused by carriers, weather, or other factors outside our reasonable control.

Order cut-off & dispatch +

Delivery restrictions +

Accepting delivery +

Damage in transit +

Australian Consumer Law: Nothing in this Shipping Policy limits or excludes your rights under the Australian Consumer Law where they apply to your purchase.

Need help?

ARCK Electrical Wholesale Supplies
589 Church Street, North Parramatta NSW 2151
(02) 9890 9693  ·  sales@arckelectrical.com.au